Privacy & Data Protection Policy

Version 5.0.1 | Effective Date: January 03, 2026
OVERVIEW: Zarooro Shop ("Zarooro", "We", "Us") में हम आपकी प्राइवेसी का सम्मान करते हैं। यह पॉलिसी बताती है कि हम आपका डेटा कैसे सुरक्षित रखते हैं। ऐप इस्तेमाल करने का मतलब है कि आप इन शर्तों से सहमत हैं।

1. INFORMATION WE COLLECT

1.1 Personal Identification: We collect your Name, Phone Number (7388053035), and precise Address for delivery in Gorakhpur.

1.2 Location Data: We require GPS access to ensure fast delivery to areas like Gopalpur, Gola Bazar, etc.

1.3 Log & Device Data: We automatically collect Device ID, IP Address, and App version to prevent hacking and fraudulent multiple-account creation.

1.4 Payment Info: SECURE We do NOT store your UPI PIN or Card CVV. All payments are handled by RBI-approved gateways.

2. HOW WE USE YOUR INFORMATION

3. DATA PROTECTION & SECURITY

3.1 Encryption: All data is encrypted using AES-256 bit Industry Standards during storage and SSL during transmission.

3.2 Anti-Hacking: We monitor server logs daily to identify and block any unauthorized access or data scraping attempts.

4. THIRD-PARTY DATA SHARING

4.1 We only share your name and address with our verified delivery partners.

4.2 We may share data with government authorities if required by the Cyber Cell Gorakhpur or under the Information Technology Act 2000.

5. USER RIGHTS (ACCESS & DELETION)

5.1 Data Correction: You can update your phone number or address via the app profile.

5.2 Account Deletion: You have the right to request permanent deletion of your data by emailing help@zarooro.shop. Once deleted, it cannot be recovered.

6. COOKIES & TRACKING

6.1 Our app uses local storage to keep you logged in and remember your cart items, providing a seamless shopping experience.

7. DATA RETENTION POLICY

7.1 We store transaction records for 7 years as per Indian Tax Laws. Personal data of inactive users is purged after 24 months of non-activity.

8. POLICY FOR MINORS

8.1 Zarooro Shop is for users aged 18 and above. We do not knowingly collect information from children.

9. FORCE MAJEURE & UPDATES

9.1 We reserve the right to modify this policy. Significant changes will be notified via app push-notifications.

10. GRIEVANCE OFFICER & LEGAL CONTACT

In compliance with the IT Act 2000, for any privacy concerns, contact our Nodal Officer:

Legal Entity: Zarooro Shop
Address: Gopalpur, Gola Bazar, Gorakhpur, UP - 273408
Email: help@zarooro.shop
Phone: +91-7388053035